William Salmon
Versatile Operations & General Management Professional
Janesville, US.About
Highly adaptable and results-oriented professional with extensive experience across diverse industries, including retail operations, event management, security, and commercial cleaning. Proven ability to lead teams, manage complex operations, enhance customer satisfaction, and drive business efficiency. Adept at identifying and implementing process improvements, maintaining high standards, and leveraging a broad skill set to achieve organizational goals. Seeking to apply comprehensive operational and leadership expertise in a challenging new role.
Work
Summary
Contributed to a major store remodel project, optimizing layout and merchandising, and subsequently supported core retail operations across multiple departments.
Highlights
Executed critical phases of a comprehensive store remodel, including installing new in-store signage and strategically resetting shelves and merchandise to enhance product visibility and customer flow.
Contributed to the successful completion of a major store remodel project within a 5-month timeframe, improving store layout and operational efficiency.
Provided versatile support across General Merchandise, Home, and Technology departments, including checkout and fulfillment operations, demonstrating adaptability and commitment to team goals.
Summary
Owned and operated a successful entertainment business, providing professional DJ services for a diverse clientele and managing all operational aspects.
Highlights
Provided professional DJ services for a wide range of events, including private parties, wedding receptions, and local bar engagements, consistently exceeding client expectations.
Managed all aspects of business operations, including client acquisition, event planning, equipment logistics, and performance execution.
Recruited and trained multiple employees, delegating responsibilities and ensuring high-quality service delivery for various events.
Summary
Successfully launched and managed a comprehensive floor care and janitorial service, delivering high-quality residential and commercial cleaning solutions.
Highlights
Successfully launched and managed a full-service cleaning business, offering specialized residential carpet cleaning and comprehensive commercial janitorial services.
Developed and maintained strong client relationships, ensuring high levels of satisfaction and repeat business through consistent service quality.
Oversaw all operational aspects, including scheduling, service delivery, and client management, contributing to business growth and reputation.
Summary
Managed all security operations for a bar and grill, ensuring a safe environment for patrons and staff through effective team leadership and detailed reporting.
Highlights
Recruited, hired, and trained a dedicated team of security personnel, fostering a professional and vigilant security presence.
Developed and managed security staff schedules, optimizing coverage and operational efficiency for peak hours and special events.
Authored and submitted comprehensive weekly and monthly security summaries to management and ownership, providing critical insights into operational performance and incident reporting.
Summary
Oversaw general operations for a commercial cleaning service, managing a diverse portfolio of accounts across multiple locations and ensuring service excellence.
Highlights
Managed comprehensive commercial cleaning operations, overseeing a significant client portfolio across Madison, Janesville, Milton, and Fort Atkinson.
Responsible for client relationship management and service delivery, ensuring high standards of cleanliness and client satisfaction for all accounts.
Directed operational logistics and resource allocation to effectively serve multiple commercial clients across a wide geographical area.
Summary
Provided professional cleaning services across various institutional and commercial settings, maintaining high standards of hygiene and presentation.
Highlights
Performed thorough general cleaning services in sensitive environments, including medical facilities, banks, and corporate office buildings.
Adhered to strict cleanliness and sanitation protocols, contributing to a safe and professional environment for clients and employees.
Managed cleaning tasks efficiently and independently, ensuring timely completion and consistent quality across diverse commercial spaces.
Skills
Commercial Cleaning
Janitorial Services, Facility Management, Sanitation, Deep Cleaning, Custodial Services.
Security Operations
Staff Supervision, Risk Management, Incident Reporting, Venue Security.
Residential Cleaning
Carpet Cleaning, Home Maintenance, Client Service.
Event Management
Event Planning, Client Relations, Logistics Coordination, Vendor Management.
Floor Care
Hard Floor Maintenance, Carpet Care, Stripping & Waxing.
General Management
Operations Management, Team Leadership, Client Relations, Business Development, Scheduling.
Retail Operations
Merchandise Management, Store Remodel, Inventory Management, Fulfillment.
Customer Service
Client Engagement, Problem Resolution, Customer Satisfaction.
Team Leadership
Staff Training, Performance Management, Hiring.